Frequently Asked Questions - All FAQs

FAQs - All FAQs

The Supervisors have DCE Cache Level 3 and the majority of the staff have a current level 2 or above qualification in childcare and education. All of the staff have attended various courses to extend and update their skills and are engaged in a continuous training programme.

The majority of staff have a paediatric first aid qualification and a list is displayed on the notice board.

Each staff member is trained as a Keyperson and will monitor a small group of children. You will be informed during the first week of your child’s entry to playgroup who their Keyperson will be.

You can talk to any member of staff or the committee whenever you like, including your Keyperson. We also facilitate termly meetings between you and the Keyperson.

By their Christian names.

Yes – the last inspection was December 2015 in this inspection we were found to be outstanding. The link to download the report is below:

Yes. If your child attends Parent and Baby or Parent and Toddler Group, their name will automatically go onto the waiting list. Otherwise it is advisable to put your child’s name down around the time of their second birthday by contacting the Administrator.

The Administrator will inform you when a place is available. We endeavour to take children in at the start of the term during which their second birthday falls. In some instances we may be able to take them a little earlier, but that will depend on ages of current children and the waiting list.

No. You just need to provide a bag of spare nappies, wipes and clothing if appropriate. Please see the nappy changing and toileting policy.

Playgroup sessions start at 9.00. Please try not to arrive too early, as the staff are busy preparing for the session. We realize some parents will arrive early after dropping older children off at school. This is acceptable providing they stop to look after and take charge of their child until the Supervisor is ready to take responsibility for them.

This is important for insurance purposes. However, arriving too early and leaving your car may be an infringement of the parking regulations, so we would ask you to bear this in mind.

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