Frequently Asked Questions - All FAQs

FAQs - All FAQs

Yes we encourage parents to come into playgroup with their child and prefer parents NOT to leave children at the door.

On the pegs provided.

It is preferable that they don’t, although during the settling-in period comforters can be left with the staff. Please ensure no sweets or chewing gum is left in mouths or pockets when coming to playgroup as this can be very dangerous.

As the road has double yellow lines and no parking signs, we have negotiated a compromise with the Authorities to permit parents five minutes maximum dropping off/collection time. The Police have noticed that parents are arriving too early to either drop off or collect their children and sitting in their parked cars. They have also asked us to advise parents that they should think of people who live along the road, leaving sufficient room for them to access their garages/parking spaces. Please do not park too close to the junction leading to the Downs as this could cause an accident.

Should you think that your child might need you at the group for longer than the two minute drop off time, or have any other business at the group, which will exceed this time, please park your car on the Downs Estate and walk to the Playgroup.

Yes during the settling-in period or when on Parents Rota Days (see Parents Rota section below) Some children may initially take longer to settle in than others. The Supervisor will advise you whether it is best to leave or stay, but in most cases the child will settle better if the parent is not around.

West Looe Playgroup encourages a healthy eating policy. We routinely provide crackers or toast or breadsticks as well as fruit and vegetables. We also provide milk and water. There will be times that other food is provided, e.g. parties, birthdays, special themes. A notice is usually put out should the children be experimenting with foods, other than fruit, vegetables, biscuits or sandwiches.

It is important that you let us know of any allergies or dietary requirements your child might have on the registration form. For more information, please see the Food & Drink Policy.

Yes, only adults with valid DBS checks are allowed to accompany children to the toilet. Children go on request. We refer to the toilet as such, so if your child has a special name for it, please let us know on the registration form.

The Supervisor and staff do not smack children – they are not allowed to and it totally contravenes the ethos of the group. Generally the child is removed from the situation and taken to do something different. The member of staff will explain to them that their behavior is unacceptable and ask them to apologize if another child has been involved.

No, although we do encourage every child to choose a book to take home every day and occasionally there will be some things they can bring in to help with project work.

When collecting your child at the end of a session, please be prompt. Fro the safety of all playgroup children, we ask parents to wait outside until the Supervisor opens the door. This prevents children running outside and allows us to ensure the clocking out is done in an ordered fashion.

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